As a Maitre d’Hotel for Avalon Europe, you will be at the forefront of delivering exceptional service to our guests while managing the service operations of our luxury river cruise ships. Your responsibilities will include overseeing the daily operations of the restaurant and bar, ensuring that all aspects of service meet Avalon’s high standards. Working closely with the Executive Chef and other department heads, you will ensure a seamless and memorable dining experience for our guests, maintaining the highest levels of cleanliness, hygiene, and service quality.
Your key responsibilities will involve managing scheduling, ordering supplies, and supervising a team of Waiters to ensure efficient and professional service. You will monitor guest satisfaction, respond promptly to feedback or complaints, and ensure strict compliance with food safety and hygiene regulations. Collaboration with the Executive Chef will be essential as you coordinate menus, manage inventory, and oversee food presentation and quality. Additionally, you will implement and uphold service standards and procedures, plan and execute special events, and work closely with other departments to ensure a seamless guest and crew experience.
To succeed in this role, you should have at least 3 years of experience in restaurant management or a related field, with strong leadership and communication skills. The ability to work under pressure, manage multiple tasks simultaneously, and make sound decisions is essential. A proven track record in managing budgets and financial performance is also important. Experience in the cruise or hospitality industry is a plus, and fluency in English is required, with additional languages being an asset. If you are a motivated and experienced hospitality professional looking for a challenging yet rewarding opportunity, the Maitre d’Hotel position at Avalon Europe offers a dynamic environment to advance your career.
At Avalon Europe, we offer a unique opportunity to work in a dynamic industry that blends travel and hospitality, perfect for those passionate about exploration and adventure. We prioritize work-life balance with comprehensive holiday rotations and value interpersonal skills that drive impactful leadership. Our focus on innovation, sustainability, and inclusivity ensures that we create happy guests and crew, while upholding the highest standards of quality, respect, and integrity. We do not tolerate abuse of power, indecent or improper behavior, or harassment of any kind. Join us to experience a rewarding career aboard our luxury river cruise ships, where every role contributes to a vibrant and diverse environment.
Disclaimer: Avalon Europe is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable laws. We are committed to recruiting, hiring, training, and promoting individuals based on their qualifications and merit. We welcome all qualified candidates to apply for employment opportunities with our company, provided they hold a valid work permit for the country in which the job is located.
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